Support and Maintenance services
We offer a single point of customer hotline for customer support available 24/7 for all products in our portfolio.
24/7 Hotline and Email Support
- Problem investigation
- Hardware replacement
- Remote or On-Site troubleshooting
- End-to-end incident ownership
- Incident logging
- Reactive problem management
Professional services
Our professionals and consultants can provide a wide range of consulting services, best practices, and methodologies to assist the customer to align information technology with business to meet the business goals and objectives.
- Consulting service in ICT Infrastructure study
- ICT Infrastructure design and deployment service
- Security Assessment