Support and Maintenance services

We offer a single point of customer hotline for customer support available 24/7 for all products in our portfolio.

24/7 Hotline and Email Support

  • Problem investigation
  • Hardware replacement
  • Remote or On-Site troubleshooting
  • End-to-end incident ownership
  • Incident logging
  • Reactive problem management

Professional services

Our professionals and consultants can provide a wide range of consulting services, best practices, and methodologies to assist the customer to align information technology with business to meet the business goals and objectives.

  • Consulting service in ICT Infrastructure study
  • ICT Infrastructure design and deployment service
  • Security Assessment